FAQs

Are parents required to remain with their under-aged children?

Yes, for the safety of the child and other guests, all under-aged children must be with an adult or parent.  Sorry, no exceptions.

Do I have to register?

We highly recommend registering as many classes fill up and seats are reserved for those who have registered.   Additionally, we cancel classes with less than four registrants, so please make sure to register as you never know when you might be the fourth person.

How do I register?

It’s easy to register for our fun classes!  Simply visit our website and click Calendar.  Choose your location and then hover over the picture of the class you want to attend, and then click on the “Register Now” button. We do charge your card if you no-show or cancel (cancellations would receive a studio credit per our policy).

How far in advance should I register?

Any time before the class is full.  We accept registrations up until all seats for that class are filled.

Privacy Policy

We collect your personal information, name, address, phone number, email, credit card number when you register for a class. We use this information to process your reservation and confirm your reservation.  We implement a variety of security measures to maintain the safety of your personal information.  We do not sell or rent any of your information to anyone, including 3rd parties. After a transaction, your information will not be stored on our server.  By using our Site, you consent to our Privacy Policy.  If you have any questions regarding our privacy policy, please contact us directly by phone or email. 

Terms and Conditions

Your use of our sites constitutes your agreement to follow and be bound by the agreement. We reserve the right to modify this agreement at any tie without prior notice. For this reason, we encourage you to review the Agreement whenever you use any of our sites. If you do not agree to these terms, please do not use the Sites.

We reserve the right to cancel any class that does not meet the minimum number of artists, 24 hours before the scheduled class time. In event of cancellation, we will attempt to notify you by using the phone number or email that you supplied at the time of your reservation. You will not be charged any fees for classes that are cancelled.

Please read our policy on “Cancellations and no shows” below.

All materials, images, including photos, illustrations, text, icons, copyrights, trademarks, and/or other intellectual property are owned and controlled by Masterpiece Mixers. They are not to be used for any other commercial use. You may not reproduce any of these without expressed written consent from Masterpiece Mixers.

What Are Your Hours of Operation?

We don’t keep regular daytime hours so please feel free to call us at  (770) 545-8848.  Our phone lines are open from 10 am to 10 pm 7 days a week for bookings and questions.

Please see our calendar for specific dates and times for our scheduled classes.

What are your studio hours?

You can often find some of our fun instructors working on their artwork during the day, however, we don’t keep regular daytime hours so please feel free to call us at 770-545-8848.

What do I bring with me?

Other than your sense of fun, you don’t have to bring a thing…we’ve got everything you need to create your masterpiece! However, you are welcome and encouraged to bring drinks and snacks to enjoy while painting.  Yep, that includes adult beverages, too!  Having a party?  Great!  Feel free to bring pizza, cakes, cupcakes, appetizers or anything else you can think of for your guests.  Please note that we don’t have a kitchen, so we don’t have ice, refrigerators or microwaves. 

What if I am running late?

Our classes start promptly at the scheduled time. Students arriving more than 30 minutes late will not be admitted and funds will be forfeited. Students arriving late will be checked in as soon as the instructor is able to step away and may have to wait. 

What if I have never painted before?

No problem!  Our classes are designed for all levels, from those who’ve never held a paint brush to professional artists.  Our fun and helpful instructors walk you step-by-step in creating your masterpiece.

What if we take longer than the allotted time?

This applies to both public and private events.  If you choose to paint longer than the time allotted, or you have not completed your painting due to a late arrival and want to finish,  before continuing, guests must first pay an initial $5 per guest.  Guests will pay $5 every 15 minutes thereafter for their time to stay.  Sorry, no exceptions.  This is based on availability.

What is the Cancellation/Reschedule policy?

We have a 24 hour cancelation policy.  We know that emergencies, sickness and other events happen, however, the cancellation policy is in place so that we can appropriately plan our classes and space.  There are no exceptions on this policy. If you cancel 24 hours or more ahead of time, you are able to reschedule for another event.  You must reschedule within 90 days of the cancellation.  Same day cancellations and no-shows do not get an opportunity to reschedule.

What is the difference in a Private Party and a Regular Class?

Private Parties are just that..private.  So the studio is yours to use during that time.  Private parties have minimums and also get to choose the painting that they do.  Public classes are open to all, so come by yourself or with a group.  Paintings for public classes are preselected and posted online.

What is the minimum age?

Our evening classes are designed for adults and our kid’s classes are designed for kids. So please keep that in mind when registering.  Friday and Saturday night adult classes are ages 18 and up. All other adult classes are 13 and up. Our policy requires that children/teens must be accompanied by a paying and painting adult for our evening classes.  For kids classes, you are welcome to drop and go. Our classes are not designed for infants and all attendees must be painting.  The only exception to this is adults that wish to stay and watch their children during kids classes are welcome to do so but during evening classes only painters will be allowed to enter.

What should I wear?

Wear paint appropriate clothing.  Our paints are acrylic and can stain. Masterpiece Mixers takes no responsibility for paint stains so please make sure to dress accordingly.

When should I arrive?

Studio doors open 30 minutes prior to class start time and we highly recommend arriving at least 15 minutes early as our check in process takes a few minutes to get everyone signed in, paint distributed, etc.  If forty people arrive at two minutes before class it makes it quite difficult so please try to arrive early.